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Date Cruise code : 1051887
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10 Nächte Prince Edward Island, Nova Scotia, Maine

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Volendam
Piano Bar
Crow´s Nest
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Holland America Line: Volendam
Montréal, Quebec, Canada - Boston, Massachusetts, USA East Coast
21.06.2025 to 01.07.2025
  4 / 5  -  25 Reviews

Overview

Shipping company
Holland America Line
Cruising area
North America
Accessibility
The ship is suitable for persons with reduced mobility.
Guests travelling with a wheelchair must register it at the time of booking.
We recommend that disabled guests book with a caregiver, as there is no special support staff available on board.
Note that there may be restrictions for shore leaves.
For more information we are at your disposal.

Itinerary

Routenkarte
please Adjust privacy settings Google maps
Day Date Travel destination Arrival Departure
1
Sat 21.06.2025
19:00 Time
Cruise on St. Lawrence River
2
Sun 22.06.2025
07:00 Time 16:00 Time
3
Mon 23.06.2025
Cruising in St. Lawrence Gulf
4
Tue 24.06.2025
10:00 Time 18:00 Time
5
Wed 25.06.2025
08:00 Time 17:00 Time
6
Thu 26.06.2025
08:00 Time 17:00 Time
7
Fri 27.06.2025
At Sea
8
Sat 28.06.2025
08:00 Time 17:00 Time
9
Sun 29.06.2025
12:00 Time 18:00 Time
10
Mon 30.06.2025
10:00 Time 20:00 Time
11
Tue 01.07.2025
07:00 Time
Previous cruise Subsequent cruise

Itineraries are subject to change

Cruise Reviews

25 Customer reviews  
  4 / 5   Good
Go to cruise reports

Included services

  • Cruise in the booked cabin category
  • Full board accommodation (surcharge for specialty restaurants)
  • Gala evening
  • Iced tea, iced water, tea and coffee during meals
  • Entertainment programs and events on board
  • 24 hour room service
  • German-speaking guest service
  • Luggage transport upon embarkation and disembarkation
  • All taxes, fees and fuel surcharges

Not included services

  • Arrival and departure, transfers
  • Personal expenses, e.g. beverages, shore excursions, wellness
  • Service charge on board: for all bills for drinks and beauty treatments your onboard account will automatically be charged a service fee to the amount of 18%
  • Gratuities on board (approx. 17.00 - 19 USD per person/day - see below for more information)

MS Volendam

The interior of the elegant and spacious Volendam is inspired by a garden. Its large public areas are decorated with floral fabrics and wallpaper, as well as huge vases filled with fresh floral arrangements. Play a friendly game of pickleball with friends with the ocean as your backdrop. Relax with a spa treatment at Greenhouse Spa & Salon®. Or enjoy a delicious meal at one of the world-class restaurants.

Volendam Data

  • Holland America Line
  • Netherlands
  • 1999 / 2014
  • English
  • German-speaking hostess on board, German menus and onboard programs
  • USD/US-Dollars
  • 61.214 BRT
  • 238,00 m / 32,25 m / 7,80 m
  • Diesel
  • available
  • 23 Knots
  • (Of which passenger decks: 10)
  • 604
  • 1.432 / (for double occupancy) / 716
  • available / 22
  • 110 V / 220 V

Facilities and services

  • Hospital
  • 9 / Crow´s Nest, Lido Bar, Sea View Bar, Neptune Lounge, Ocean Bar, Casino Bar, Explorer´s Lounge, Mix, Pinnacle Bar
  • 10 / 12
  • Club HAL - Kids
    3-6,
    Club HAL - Tweens 7-12,
    The Loft / The Oasis 13-17, Playroom, Babysitter-service, Children's programs, Teenager disco with karaoke, Vdeo games, Kids Culinary-Workshops
  • VISA / MasterCard / American Express / DiscoverCard / Travelers cheques
  • Shop gallery / Boutique / Jeweler / Photo-Shop / Duty Free-Shops
  • The Dining Room (Main Restaurant) Included
    Lido Market (Buffet Restaurant) Included
    Canaletto (Italian Restaurant) Not included
    Pinnacle Grill (Steak house) Not included
    Dive-In (Snacks) Included
    Explorations Café (Snacks) Not included
    Rudi's Sel de Mer (Pop-up) (Specialty Restaurant) Not included
  • W-LAN / Digital workshop / Video arcade / Photo gallery / Art gallery / Conference center / Laundry / Library / Internet café
  • Pilates / Fitness center / Fitness lessons / Aerobics / Cardio area / Volleyball court / Basketball field / Tennis field / Sports field / Yoga
  • 3
  • Cooking classes / Workshops / Shows / Entertainment electronics (video, radio, CD-DVD) / Show kitchen / Dance lessons / Bingo / On-board programs / Quiz nights / Presentations / Entertainment games / Live music / Game machines / Cinema / Discotheque/night club / Casino / Theater
  • Greenhouse Spa
    / Hairdresser / Manicure/pedicure / Beauty treatments / Thermal suites / Massage / Wellness & spa area / Sauna / Treatment rooms / Beauty salon
  • 2
  • Some services or facilities are extra charge!
Non-Alcoholic Drinks
Quantity
Price in USD**
Non-alcoholic cocktails
Glass
from 3,75
Soft drinks
Glass
from 1,95
Fruit juice
Glass
from 2,75
Quantity
Price in USD**
Cocktails
Glass
from 6,50
Beer
Glass
from 4,75
Wine
Glass
from 5,50
Price in USD**
Wine tasting
15,00
Cookbook
29,95
Cocktail-Mix-Course
12,50
Chocolate strawberries
9,00
Floral arrangements
from 19,00
Quantity
Price in USD**
Elite Beverage Package
per person and day
54,95
Signature Beverage Package
per person and day
49,95
Quench Beverage Package
per person and day
17,95
The Coca-Cola Package
per person and day
8,00
The Water Package
12 pieces
32,00
Duration (in minutes)
Price in USD**
Single
1
0,75
Package
100
55,00
Package
250
100,00
Package
500
175,00
Package
1000
250,00
Quantity
Price in USD**
Coffee specialties
Cup
from 5,50
Chocolate specialties
Cup
from 5,50
Art / Kitchen
Price in USD**
Canaletto
Italian
15,00
Pinacle Grill
Steak house
35,00
Le Cirque
French
49,00
Taste of "De Librije" (only on MS and MS ROTTERDAM EURODAM)
69,00
Tamarind (only MS Nieuw Amsterdam and MS Eurodam )
Asian
25,00
Please note: the restaurants are not available on all ships!
Duration
Price in USD**
Thermal Suite
7 days
89,00
Partner massage
269,00
Use of the sauna
1 unit/course
Charge unknown
** Prices are subject to change at any time. 

Before the cruise

Farewell gifts and gift arrangements
Holland America Line cordially invites you to give a farewell present to one of your fellow travelers or to toast to a good journey in private. Holland America Line also offers various gift packages for guests who have a birthday, honeymoon, anniversary or other special occasion during the cruise.
The range of attractively priced gifts includes a range of alcoholic and non-alcoholic drinks, clothing, casino tokens and flowers. Special arrangements, for example "Renewal of the promise", "All the best for your wedding day", "Romantic cruise" or "Only for us", contain various services and souvenirs to commemorate this special occasion. Gift orders must arrive at least two weeks before the cruise and must be paid in advance.
Your Holland America Line Rewards Visa card, VISA®, American Express®, MasterCard® or Discover® card can be charged for some late gift orders up to two working days before the start of the cruise.
Do I need baggage insurance?
Your baggage will of course be handled with the necessary care while it is in custody. Please note, however, that we cannot rule out the possibility of loss or damage to your luggage or property. If Holland America Line is liable for the loss, damage or delay of your property due to any cause, the maximum amount to be paid by Holland America Line per guest per bag will be $250. This applies to a maximum of two pieces of luggage per guest for cruises of up to 14 days and up to a maximum of three pieces of luggage per guest for cruises longer than 15 days. Holland America Line's baggage policy is further set forth in the baggage section of the cruise contract. Additional protection is offered by purchasing a Standard or Platinum Cancellation Protection Plan from Holland America Line. If you are interested in this option, you can contact your travel agent for more information.
Are there non-smoking areas?
To better accommodate guests' needs and health concerns, Holland America Line is implementing a new smoking policy starting January 2017. Below you will find the details.
Smoking policy as of January 2017:
As ofJanuary 2017, the following smoking policy will come into force on all ships' first voyages:
The guests comfort is important, so all cabins, screening rooms and other interior spaces are designated as non-smoking areas. Smoking of any kind is not permitted on any balcony cabin.Unless otherwise noted, designated smoking areas on all ships include the following areas:

Only at the bar of the pool area (resting place) on the starboard side with sea view. On the Koningsdam and Nieuw Statendam, smoking is only permitted on the port side.
Sun bar on the Koningsdam and Nieuw Statendam
 Sports deck before and after the Crow's Nest on the starboard side on the Maasdam, Veendam, Volendam, Zaandam, Rotterdam and Amsterdam
In the Oak Room only on Noordam, including cigars and pipes.
 The casinos aboard the MS Zuiderdam, MS Oosterdam, MS Westerdam, MS Eurodam and MS Nieuw Amsterdam are smoke-free. Smoking is permitted in the casinos aboard all other Holland America Line ships, except on smoke-free days.

Smoking cigars or pipes is prohibited inside the ship and is only permitted on outside smoking decks.
Electronic cigarettes are permitted in cabins and suites, but not on verandas or other public areas of the ship, except in designated smoking areas.
Any guest who smokes in a cabin or on a porch in violation of the policy will be charged a cleaning fee of $250 per day of violation. In the event of repeated violations, the guest risks being expelled from the ship.Holland America Line reserves the right to change the rules regarding smoking on board or the locations where smoking is permitted at any time.
Can I get medication or prescriptions on board?
Take enough medication with you. Make sure you have enough prescription medications to last for the duration of the cruise. Always carry them with you and remember to leave all medications in their original package. It is also a good idea to bring your vaccination certificate and the prescription for your glasses or contact lenses with you.Always keep medications handy in your purse or carry-on luggage. Bring enough prescription medicines to last for the duration of the cruise, as they may not be available on board and in some of the countries visited.
Always keep prescription medications within easy reach in your purse or carry-on luggage rather than in checked luggage. Make sure you bring enough of your medication with you and keep it in its original package. Additionally, it is a good idea to have a written list of medications with you in case the medication goes missing.The list should include the name of the medication, dosage and number of daily doses. In emergencies,
Holland America Line will help you fill prescriptions. However, please note that in this case additional fees will apply. Prescribing marijuana for medical purposes is not permitted on board. Possession of marijuana, including by prescription, is a violation of the laws of the United States and may be a violation of the laws of the country the vessel is visiting and may result in reporting to law enforcement authorities. Prescription of Marinol, an alternative to marijuana, is permitted on board.
Can I extend my cruise?
Yes. Holland America cruise lines offer special hotel packages that can be used before or after the cruise, giving you the opportunity to enjoy a few more wonderful vacation days in the port at the start of your cruise or after the cruise ends. Some of the most beautiful destinations are within your reach, both before and after your cruise. Why not allow a little extra time and extend your experience with an expertly guided tour? Or go on a discovery tour on your own and start with a first-class hotel.
Can you get seasick?
This rarely happens. Cruises usually take place in calm waters. Modern ships also have stabilizers and are provided with the latest weather forecasts. Preventive medication for seasickness significantly reduces any discomfort you may experience.
Do I have to take part in the activities?
Every day aboard a Holland America cruise ship offers numerous activities and enjoyment, and you have the freedom to take part in as many – or few – as you like. On a Holland America Line cruise you can do what you want, when you want. You are free to participate in all activities or simply do absolutely nothing. You have the choice.Holland America recommends exploring the variety of activities on offer to find the ones you enjoy most.  
Emergency drills for passengers
Passenger emergency drills are conducted in the port of departure before the ship departs so that all guests know where to go and what to do in the event of an alarm. During this exercise, passengers are given clear instructions in the event of an emergency, such as: how to find their assembly point, the most important rules of conduct in emergencies and how to put on life jackets. These exercises are mandatory for all passengers and failure to do so may result in disembarkation. A passenger safety video will be broadcast on the guest channel as of  embarkation and up to 24 hours after departure.
Are cruises suitable for families with children?
Anyone can take a cruise, and Holland America welcomes families with children on board. Holland America Line offers activities for children and teenagers, as well as facilities specifically designed for younger guests, such as the Kids Club, the Kids Club Playroom and The Loft. Additionally, children and families always love the wide variety of dining options available for them aboard Holland America Line.
Should I bring carry-on luggage?
Holland America Line recommends that all guests keep identification documents, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other valuable or important items, as well as clothing and shoes for the next day, separate from checked baggage. Place these items in your carry-on luggage or carry them with you so you can easily access them and keep them safe.Do not pack your passport, medications, cruise documents, or airline tickets in checked baggage. (Note that checked baggage may not be accessible at all times.) Keep these items within easy reach, such as: in your handbag or jacket pocket. We also strongly recommend that you keep important items such as perishable goods, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other important documents or business documents, laptop computers, cell phones, cameras or other video - or carry electronic devices, hearing aids, electric wheelchairs, mobility scooters, binoculars, films, video tapes, computer hard drives, audio discs, tapes or CDs.Holland America Line assumes no responsibility for the items listed above.
Prohibited items
In the list below you can see which items are not permitted on board without a valid, legal reason. This list is not exhaustive and other items may be found at security that could be dangerous and therefore not allowed on board.
  •  All firearms, including non-firing weapons. Exceptions to this rule include law enforcement officers acting in an official capacity and certified armed security guards acting in an official capacity (with the full permission of the captain).
  • All types of ammunition, explosive materials, all types of fuel, cartridges.
  • All imitation and replica weapons, including decommissioned weapons, weapons that cannot be fired, and realistic replica/toy weapons
  • Air/gas pistols or other types of weapons with projectile bullets
  •  All explosives and components of explosives, including, without limitation, military, civilian and security devices, detonators, detonating cords, detonators, smoke cartridges, grenades, mines, replica explosives/devices.
  •  Fireworks, flares and pyrotechnics
  • Knives with a blade more than 6.35 cm (2.5 inches) long or 0.5 inch wide measured at the widest point. This also includes bladed weapons, sharp pointed weapons, daggers, sabers, swords, axes, ice picks, hatchets, razors (safety razors are permitted), razor blades without a cartridge, box cutters, meat cleavers and utility knives.
  • Concealed bladed weapons, such as belt buckle knives, knives/swords in walking sticks and umbrellas, knives disguised as pens or credit cards.Flammable liquids and hazardous chemicals/substances, including gasoline, cooking fuels, acids, non-spillable batteries (except in wheelchairs), phosphorus, oil, lighter fluid (conventional lighters are permitted), denatured alcohol, paint thinner, turpentine, spray paint, chlorine, bleach and other hazardous chemicals that could burn, injure, incapacitate or render people unconscious.
  • Bottled compressed gas, including propane tanks and aerosol cans (except for personal care or toiletries in limited quantities). Diving tanks are not allowed, whether empty or full. Medical gas bottles are permitted in conjunction with a certified state of health, but may not be stowed in luggage. Oxygen cylinders must be brought to the purser's office and stored in a designated secure area. Oxygen cylinders are not x-rayed. Restrictions may apply for guests requiring supplemental oxygen during the COVID-19 pandemic - please see the Health Protocols and FAQ page.
  • Drones, also called Unmanned Aerial Vehicles (UAV) or Remotely Piloted Aerial Vehicles (RPA), and other remotely piloted aircraft/toys
  • Alcohol that violates Holland America Line's alcohol policy. All illegal drugs, including medications without a valid prescription. This also applies to legal intoxicants or “designer drugs”, also known as “legal highs”, such as lysergamides, opioids, methoxetamine, synthetic cannabis, areca nut and kava.
  • Medical marijuana
  • Marine distress beacons (EPIRB), amateur radios, transformers, lasers, laser pointers, *extension cables with surge protection.
  • Bikes
  • Diving knives, except together with other diving/snorkeling equipment and a valid ID card/license (in the custody of the security officer). Diving knives can be checked out and checked in by the owner for diving excursions during the cruise.
  • Diving spears and harpoons/slingshots.
  • Ritual knives/swords and entertainment props are sometimes permitted upon prior notification to Fleet Security (these must be kept on board in the same way as diving knives).
  • Scissors with a blade length of more than 10 centimeters.
  • Extendable or regular batons/batons/clubs/blackjacks/rubber batons/blowpipes/ASPs and other items manufactured, adapted or intended for use as an offensive weapon.
  • Archery equipment, including crossbows and bolts
  • Slings
  • Martial arts equipment, including flails, throwing stars, nunchackus/nunchucks, kubotans, bo staffs, etc.
  • Brass knuckles and other items designed for use as weapons in close combat.
  • Stun guns, Tasers and other electric shock devices
  • Items containing incapacitating substances such as gas guns, pepper spray/irritant gas, phosphorus, acid and other dangerous chemicals that could be used to injure or stun.
  • Any other item manufactured, adapted, or intended for use as a weapon.
  • All illegal drugs, including medications without a valid prescription. This also applies to legal intoxicants or “designer drugs”, also known as “legal highs”, such as lysergamides, opioids, methoxetamine, synthetic cannabis, areca nut and kava.
  • Toxins
  • Objects harmful to health
  • Baseball bats, hockey sticks, cricket bats, lacrosse sticks, pool cues, ski poles and skateboards.
  • •Hand tools or hobby tools, including hand and power tools of all types. These include hammers, drills, drill bits, chisels, saws, power saws, chef's knives/utensils, tools longer than 7 inches such as screwdrivers, wrenches and Tongs (except with prior approval from headquarters and strict controls on board).
  • Surfboards (boogie boards with a maximum length of 107 centimeters are permitted).
  • Cooling containers, only coolers measuring approximately 30 x 30 x 30 centimeters (with a capacity of 6-12 cans of soft drinks) are permitted. Guests with larger cooler containers will be instructed to return them to their vehicle. If the guest arrived without a vehicle, the cooler container will be destroyed, as will other prohibited itemsException: if the refrigerated container is larger and contains baby food, kosher food, food for special dietary needs or medication - these must be carried as hand luggage. Refrigerated containers cannot be accepted as checked baggage. In case of doubt, a loading supervisor or a member of the on-board crew can be contacted to make the decision.
  • Scooters (only permitted if used for mobility reasons), boats/canoes/kayaks, Segways (only permitted on land if used for mobility reasons, may not be used on board), Heely shoes, Hoverboards/self-propelled scooters.
*Electrical devices such as small fans, power strips/adapters and extension cords without surge protection are permitted on board if used judiciously. However, if such devices are found to pose a danger, they will be confiscated.
Confiscated prohibited items may ONLY be returned to the guest on the actual day of disembarkation/completion of the trip and ONLY after the guest has been scanned at the gangway. Items to be returned to a specific location on land (be it in the terminal, in a tent or at a table on the quay.) will only be returned after verification of the receipt of the confiscated items and the signed confirmation of the return by the guest .”
What can you do in the port?
You can either gp on a discovery tour on your own or join a guided tour. Holland America Line offers a wide variety of shore excursions to suit your individual lifestyle, from lighter activities to exciting adventures. Visit ancient ruins or go bargain hunting. Try white water rafting or simply horseback riding through the mountains or along the beach. Climb mountains or pyramids. Or simply enjoy the sun and swim on the most beautiful beaches in the world.
The cruise line places the highest demands on quality, safety, comfort and money value for each of the excursions. After booking your cruise, you can easily book shore excursions online. For the best possible selection, we recommend that you book early.
What can you do during days at sea?
On cruises, there are many different programs and activities available on board every day. Explore the ship on your own, relax by the pool, do yoga, use the fitness center or simply indulge at the spa and enjoy a first-class and luxurious shopping experience. You can also take part in group activities such as participate in cooking courses, computer courses, basketball, volleyball, bridge and other games on board. Or just laze around. That's simply up to you.
What should I pack?
Just pack the same things you would for a resort. Cruises are typically a casual affair, whether you are at sea or on land. Most evenings, casual attire is appropriate: long pants and collared shirts for men and casual dresses, long pants, and casual evening wear for women. On elegant evenings, women usually wear suits, cocktail dresses or evening dresses and men wear jackets, ties, dark suits or tuxedos.In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medications for at least 2 weeks beyond the duration of the cruise. Also bring a list of the names, strengths, and dosages of any medications needed for refills.  
What dining options are available to me?
You can enjoy delicious and innovative menus from a wide variety of dining options during your cruise. During your Holland America Line cruise, our As You Wish® dining service lets you dine however you like, from a casual poolside bite to an exclusive five-course meal in the main dining room, where you choose between a traditional dinner with assigned seating or completely flexible meal times. Enjoy 24-hour room service from your veranda or an exclusive menu at the elegant Pinnacle Grill. You always have the choice.

* All restaurants on board will be open. However, due to current health and safety protocols, there are some temporary changes to free-seat dinners and seated dinners.
How does online check-in work?
To speed up departure, we recommend that all guests use the online check-in process and do so as early as possible. During online check-in, you can securely submit your entry, disembarkation and credit card registration forms.
To ensure a smooth onboard experience, Holland America requests that this process be completed at least 30 days before departure. If you start the procedure but cannot continue due to missing information, you can complete it at any time before departure.When checking in online you can take advantage of the following benefits:

Boarding pass: for expedited boarding, simply print out your pass after checking in online. (Keep it in a safe place with your cruise documents.)

To complete the online check-in for each guest you will need:
Full name
Date of birth
Passport, visa or permanent residence permit
 Home address
Private phone number
Emergency contact information
 Return flight information
Credit card you want to use for onboard payments
How can I arrange a gift on board?
Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Choose from more than 100 items, including a special bottle of champagne for special occasions, a specialty dinner package, a bouquet of flowers or onboard credit.

During the cruise

Is there medical care on board in case of an emergency?
If passengers become ill or injured during the voyage and diagnostic and/or treatment needs cannot be met by the onboard medical center, such passengers will be referred to shore-based medical facilities. Please note that the costs of medical treatment at sea, abroad or for air transportation home are NOT covered by many state and private health insurance companies. Guests are recommended to take out travel health insurance before traveling so that any services may be reimbursed.
Is there a reward fee for the service provided by the crew (tgratuities)?
The eward for the service provided by the crew is a daily (adjustable) amount added to your onboard account. All amounts are put together to honor the many team members who contribute to the guest experience across the fleet.Crew credit is $16.00 per person per day for non-suite guests and $17.50 per person per day for suite guests. Prices are subject to change without notice.
The reward for service provided by crew is paid to Holland America Line team members and represents a substantial portion of their income. All drinks purchases, bar sales items, specialty restaurant cover charges, all a la carte menu items, and all spa and salon services are automatically charged an 18% service fee. If applicable, local sales taxes apply.
Are there options to do laundry on board?
Holland America offers on all ships of the fleet full laundry and dry cleaning services. Laundry bags and price lists can be found in the wardrobe in your cabin.
Note: For safety reasons, travel irons, steamers and electric kettles are not permitted in your cabin.
Greenhouse Spa & Salon
There are many fascinating locations on a Holland America cruise ship, but there is no better place to rejuvenate or relax than at Greenhouse Spa & Salon with its heavenly beauty and wellness treatments. Treat yourself to a soothing facial or relax your muscles with the skilled fingers of a massage therapist while your skin is rubbed with fragrant oils.Enjoy therapeutic water treatments while relaxing at the thermal spa or herbal bath as you make your way to exotic destinations and enjoy the amenities that are a hallmark of Holland America Line luxury cruises.
In treatment rooms with breathtaking views and a relaxing atmosphere, guests can unwind with exotic skin, body and hair treatments, ranging from hot stone massages and pedicures to hairstyling and facials. The facilities include, among others: the following:

A hydrotherapy pool bubbling with warm, therapeutic seawater*
 Heated ceramic loungers reminiscent of an opulent Turkish bath
 Private treatment rooms, including massage rooms for couples
 Massage therapies that combine different cultures, including Hawaiian Lomi Lomi massage and Chinese Tui Na
The latest skin, body, hair and nail treatments
Knowledgeable and professional therapists for a perfect spa experience

Holland America Line spas offer fitness classes to help you feel younger through exercise. Yoga, Pilates, spinning and cardiovascular exercises are offered for all fitness levels. Use treadmills, stationary bikes, steppers, rowing machines, weights and strength machines. In the tranquil Greenhouse Spa & Salon with its professional staff, guests should not forget their sensory pleasures during their vacation on an unforgettable luxury cruise.
*Only available on certain ships.
Can the dining service accommodate special requests?
Dining room inquiries should be directed to us upon booking prior to the start of the cruise Upon embarkation you will find a confirmation in your cabin, if necessary with seat assignment and table number. Upon embarkation, you will find either a confirmation in your stateroom or a corresponding note on your guest card. Refer to this information for. your seat assignment and table number.
Can I go on a cruise while pregnant?
Women must not have reached the 24th week of pregnancy before or during the cruise. If you are pregnant or traveling with someone who is pregnant, you must provide a report from your doctor stating the expected due date and fitness to travel and that the pregnancy is not a high-risk pregnancy. Please also add your name, booking number, ship and departure date.
What currency do you use to pay on board?
Only US dollars are accepted as currency aboard the ships. Additionally, travelers checks issued  in US dollars are accepted. For certain travel routes, e.g. the European and World Travel programs, guests are offered a currency exchange service. In most ports of call, you can exchange US dollars for the local currency at banks, airports and larger hotels. In many countries you can withdraw money in the local currency using your bank card. Major credit cards are accepted almost everywhere and sometimes even US dollars. If you choose US dollars, consider carrying smaller banknotes, such as:bills in denominations of one, five, ten and twenty dollars.
Note: Foreign currency will not be accepted or exchanged at reception.Cash advances are available at the reception. All cash advances are subject to restrictions. For cash advances, a 3% service fee will be charged to your onboard account.
Are cruises suitable for children who have special needs?
All people – including those with disabilities – are welcome aboard Holland America Line. The cruise line tries to fulfill the wishes of guests with disabilities, including disabled children, as best as possible. However, since the care of children, regardless of whether they are disabled or not, is always extremely demanding, the cruise line must first determine what the exact needs of the child in question are so that all measures can be taken to ensure that the child stays on board appropriately and safely. Unfortunately, children who require individual care cannot be included in the program at the Kids Club.Participating children with special needs who meet the eligibility requirements and require one-on-one attention must have a parent or guardian present.
What is the onboard credit and how can I use it?
The onboard credit is pocket money that you can use on the ships. If you receive onboard credit, you can use it for almost anything on board, such as: for a pampering massage or other spa service, meals at specialty restaurants, shore excursions, coffee and alcoholic beverages, and boutique purchases, such as:clothing or jewelry.The onboard credit can be used to pay the reward for the service provided by the crew and for additional gratuities. Depending on the type, the onboard credit may not be refundable at the end of the cruise. Only onboard credit that is not tied to an offer can be used for cash withdrawals and casino games (cash/chips).
What activities are there aboard the ship?
There is so much to see and do on board. The exclusive Explorations Central® program explores the history and culture of each destination with exciting presentations and captivating performances. Indulge with one of the many signature spa treatments or salon services at the Greenhouse Spa & Salon®. Take a class or work out in the fitness center or head outside to the sports field and pools. Those looking for some casino action can find games for all skill levels as well as free lessons.
At the Kids Club, children aged 3 to 17 can experience a range of exciting activities and fun events while being supervised by professionally trained staff. Each ship also boasts a remarkable and extensive art collection, estimated to be worth several million dollars. Art tour podcasts are available on each ship to help you discover the art treasures aoard the ship.
What medical facilities and services are available on board?
All Holland America Line ships have an onboard medical center staffed by licensed physicians and critical care nurses. Although the medical center is not a fully equipped hospital, most emergencies and routine medical cases can be treated there.A standard commercial fee is charged for services and prescriptions. Seasickness medication can be purchased on board. If you become ill or injured during the voyage and diagnostic and/or treatment needs cannot be met by the onboard medical center, you will be referred to shore-based medical facilities.Please note that the costs of medical treatment at sea, abroad or for air transportatiom home are NOT covered by many state and private health insurance companies.Guests are recommended to take out travel health insurance before traveling so that any services may be reimbursed.If you suffer from chronic illnesses, please bring a current report from your doctor. Medical staff on board are not available to provide daily care unless you are at the medical center for inpatient treatment. You must be able to care for yourself, including dressing, eating and attending onboard safety drills. If you are unable to do this without assistance, you must be accompanied by a caregiver.
Due to limited medical facilities, infants under 6 months of age at the start of the cruise and women who will reach 24 weeks of pregnancy or more during  the cruise are not permitted to participate in the cruise. If you are pregnant, please bring a report from your doctor stating your expected due date and your fitness to travel.Infants must be at least 6 months old at the time of embarkation to travel. Children must be at least 12 months old at the time of embarkation on ocean crossings and remote routes that involve spending more than 2 consecutive days at sea.Always keep medications handy in your purse or carry-on luggage. Bring enough prescription medicines to last for the duration of the cruise, as they may not be available on board and in some of the countries visited.
What child care and youth programs are offered?
Holland America Line offers a youth program for guests ages 3 to 17. On every ship, a Kids Club leader ensures that the children on board have a lot of fun. Activities include, among others: Bingo with prizes, arts and crafts, special parties and much more. All participants will also receive a Kids Club T-shirt. Every evening a special program for the relevant age groups is brought to your cabin.Activities are offered for young children (3 to 7 years old), children (8 to 12 years old) and teenagers (13 to 17 years old). The program has an open-door policy, allowing participants to come and go as they please. All activities are supervised. However, the Kids Club leader is not responsible if a child decides to no longer participate in an activity.
How is my cabin furnished?
The cabins are equipped with ship-to-shore telephones so you can easily call anywhere in the world 24 hours a day (prices can be found in the appropriate directory in the cabin). Self-service minibars can be found in every cabin on Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the veranda cabin categories and above on all other ships. Holland America Line recommends not storing medications in the minibar. Please contact the ship's medical center if you need to store medications in the refrigerator.In addition, your cabin offers plenty of storage space in closets and drawers, individually controlled air conditioning and a television with onboard programs, movies and CNN. All cabins are equipped with a safe.
All cabins are equipped with regular US 110V AC and European 220V AC outlets. If your razor runs on standard 110-volt AC power, be sure to bring it with you (guests with pre- or post-cruise hotel arrangements should bring a power converter and/or adapter for their stay). Since the cabins are not equipped with alarm clocks, you may want to bring a travel alarm clock. Hairdryers are available in cabins on all ships.For safety reasons, travel irons, steamers and electric kettles are not permitted in your cabin. You can order hot water 24 hours a day with our free cabin service.
How can I board and disembark with mobility aids?
For people with limited mobility, a wheelchair is the crucial mobility aid so that they can get on or off the ship. Some vessel transfer procedures (e.g. gangway or transportation by smaller support boats) may not be fully accessible for wheelchairs or mobility scooters. If a ship cannot dock, travelers are brought ashore by smaller support boats.Some passengers with limited mobility may find it difficult to disembark or embark when transferring to support boats or docking due to steep gangways or steps, particularly at low or high tide. Please also note that the staff are not permitted to transport mobility scooters or wheelchairs that weigh more than 45 kg without a battery from the ship to a support boat and/or from the support boat to land. The tender ports of call are specified in the details of each itinerary in the Plan a Cruise section on our website and in the itinerary details on your booking information.

Reviews and experiences with Holland America: Volendam

Overall rating

4.0 / 5 Good

Kreuzfahrt- und Schiffsbewertung

4.0 / 5 Good Travel route
3.8 / 5 Good Ship
4.2 / 5 Good Cabin
4.3 / 5 Good Restaurant / food
3.4 / 5 Satisfactory Entertainment / Sports / Wellness
4.0 / 5 Good Service on board

Cruise Reviews

Travel dateRatingCabinAgeTraveled asRecommendation
Travel date
13.03.2019
Rating
2.7 / 5
Cabin
Balkon
Age
55-60
Traveled as
Paar
Next­recommendation
no
Reading on boar
Travel date
04.07.2018
Rating
3.6 / 5
Cabin
Aussen
Age
50-55
Traveled as
Single
Next­recommendation
Yes
Reading on boar
Travel date
01.03.2018
Rating
4.2 / 5
Cabin
Innen
Age
Traveled as
Next­recommendation
Yes
Reading on boar
Travel date
03.11.2017
Rating
4.3 / 5
Cabin
Innen
Age
70
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
20.10.2017
Rating
4.6 / 5
Cabin
Aussen
Age
30-35
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
29.06.2017
Rating
4.2 / 5
Cabin
Aussen
Age
65-70
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
13.04.2017
Rating
4.6 / 5
Cabin
Aussen
Age
70
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
07.04.2017
Rating
4.0 / 5
Cabin
Balkon
Age
65-70
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
06.04.2017
Rating
3.6 / 5
Cabin
Aussen
Age
60-65
Traveled as
Paar
Next­recommendation
no
Reading on boar
Travel date
05.04.2017
Rating
3.7 / 5
Cabin
Balkon
Age
65-70
Traveled as
Paar
Next­recommendation
no
Reading on boar
Travel date
21.02.2017
Rating
4.6 / 5
Cabin
Aussen
Age
60-65
Traveled as
Single
Next­recommendation
Yes
Reading on boar
Travel date
10.02.2017
Rating
3.9 / 5
Cabin
Aussen
Age
70
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
10.02.2017
Rating
3.6 / 5
Cabin
Aussen
Age
70
Traveled as
Single
Next­recommendation
no
Reading on boar
Travel date
27.01.2017
Rating
3.4 / 5
Cabin
Balkon
Age
50-55
Traveled as
Paar
Next­recommendation
no
Reading on boar
Travel date
26.01.2017
Rating
3.9 / 5
Cabin
Age
Traveled as
Next­recommendation
no
Reading on boar
Travel date
25.01.2017
Rating
3.4 / 5
Cabin
Balkon
Age
55-60
Traveled as
Paar
Next­recommendation
no
Reading on boar
Travel date
24.01.2017
Rating
2.4 / 5
Cabin
Age
Traveled as
Next­recommendation
no
Reading on boar
Travel date
29.09.2016
Rating
5.0 / 5
Cabin
Aussen
Age
50-55
Traveled as
Family
Next­recommendation
Yes
Reading on boar
Travel date
30.09.2015
Rating
4.6 / 5
Cabin
Aussen
Age
55-60
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
07.04.2015
Rating
4.4 / 5
Cabin
Suite
Age
55-60
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
13.01.2015
Rating
4.2 / 5
Cabin
Balkon
Age
50-55
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
04.01.2015
Rating
4.3 / 5
Cabin
Suite
Age
60-65
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
01.02.2012
Rating
5.0 / 5
Cabin
Age
50-70
Traveled as
Next­recommendation
Yes
Reading on boar
Travel date
02.11.2011
Rating
5.0 / 5
Cabin
Age
45-50 Jahre
Traveled as
Alleinreisend
Next­recommendation
Yes
Reading on boar
Travel date
02.04.2011
Rating
4.5 / 5
Cabin
Age
60-65 Jahre
Traveled as
Paar
Next­recommendation
Yes
Reading on boar

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Prices per person for occupancy with 2 persons per cabin, except otherwise stated. Before sending the request respectively the booking the price of the cabin (including possibly booked additional services) is shown. The crossed out prices are (former) catalog prices of the operator to which the calculated discount refers. Errors and omissions excepted. The regulations and general terms and conditions (GTC) of the respective organizer apply. The "steering wheels" are not an official classification, but recommendations of the cruise lines as well as subjective assessments of customers and employees.
Gratuities and service charge on board of Holland America Line
The reward of the service provided by the crew is a daily (adjustable) amount that is added to your onboard account. All gratuity amounts are combined to reward the many crew members who contribute to the guest experience across the fleet in the areas of dining, entertainment, housekeeping, guest services, cuisine and Onboard Revenue.
 
The daily hotel service fee for non-suite guests is USD 17.00 per person per day and for guests in suites it is USD 19.00 per person per day.
 
The reward for the service provided by the crew is paid to Holland America Line crew members and represents a significant portion of their income. A service fee of 18% is automatically charged to all drinks purchases, cash sale items, specialty restaurant cover charges and all a la carte menu dishes. If applicable, local sales taxes will be charged.

For all drinks and beauty treatment bills a service fee of 18% will be automatically charged to your onboard account.

Please note that the gratuity recommendation (gratuity regulation) as well the service charge regulation do not automatically become part of the contract, but only after a separate confirmation by the consumer (customer). Therefore, prior to booking the voyage, the consent of the consumer (customer) is requested.
Our Steering Wheels
Es gibt keine weltweit gültigen Kriterien, nach denen Kreuzfahrt Schiffe bewertet werden. Unsere Bewertungen setzen sich zusammen aus den Meinungen unserer Kunden, Empfehlungen der Reedereien und subjektiven Einschätzungen unserer Kreuzfahrt Spezialisten – schließlich kennt unser Team viele Schiffe persönlich!
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