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Crystal Serenity
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Crystal Cruises: Crystal Serenity
Marseilles - Civitavecchia (Rome)
17.05.2025 to 24.05.2025
  4.5 / 5  -  4 Reviews

Overview

Shipping company
Crystal Cruises
Cruising area
Southern Europe / Mediterranean Sea
Accessibility
The ship is suitable for persons with reduced mobility.
Guests travelling with a wheelchair must register it at the time of booking.
We recommend that disabled guests book with a caregiver, as there is no special support staff available on board.
Note that there may be restrictions for shore leaves.
For more information we are at your disposal.
Impressions
Single Special: special offers for single travelers
Impressions
All inclusive

Itinerary

Routenkarte
please Adjust privacy settings Google maps
Day Date Travel destination Arrival Departure
1
Sat 17.05.2025
19:00 Time
2
Sun 18.05.2025
08:00 Time 18:00 Time
3
Mon 19.05.2025
08:00 Time 19:00 Time
4
Tue 20.05.2025
08:00 Time 22:00 Time
5
Wed 21.05.2025
08:00 Time 19:00 Time
6
Thu 22.05.2025
08:00 Time 19:00 Time
7
Fri 23.05.2025
08:00 Time 19:00 Time
8
Sat 24.05.2025
07:00 Time
Subsequent cruise

Itineraries are subject to change

Cruise Reviews

4 Customer reviews  
  4.5 / 5   Very good
Go to cruise reports

Included services

  • Luxury cruise in the booked cabin category
  • 1 free reservations at a specialty restaurant
  • Full board on board
  • All soft drinks and a wide choice of alcoholic beverages on board
  • Use of the free onboard facilities
  • Entertainment programs and events on board
  • 24 hour room service
  • Butler service
  • Free Wi-Fi connection
  • Onboard tips

Not included services

  • Arrival and departure, transfers
  • Personal expenses, such as drinks from the VIP bar menu, shore excursions, wellness

Discover the world with the Crystal Cruises Serenity!

With a maximum of 980 passengers, the Crystal Serenity is the larger of the two Crystal ships. Crystal Serenity masters the great oceans of the world with grace and enchants with an incomparable elegance. Discover the exquisite cuisine, the welcoming hospitality and the magnificent suites and cabins of the most awarded luxury cruise line in the world. Onboard amenities include sumptuous lounges, a full fitness facility, a Resorts World at Sea Casino, a luxurious spa, spacious decks, a swimming pool and two hot tubs, excellent food and such entertainment program alongside exquisitely decorated cabins and suites, more than half of which have a private veranda.

Crystal Serenity Data

  • Crystal Cruises
  • Abercrombie & Kent Limited
  • Bahamas
  • 2003 / 2023 / regular renovation
  • English
  • USD/US-Dollars
  • 68.870 BRT
  • 250 m / 32,20 m / 7,60 m
  • Diesel
  • available
  • 22 Knots
  • 13 (Of which passenger decks: 9)
  • 650
  • 740 / 490
  • available / 8
  • 110 V / 220 V

Facilities and services

  • Hospital
  • 9 / Crystal Cove, Palm Court, Avenue Saloon, Stardust Club, Galaxy Lounge, Connoisseur Club, Pulse Nightclub, Sunset Bar, Bridge Lounge
  • 9 / 8
  • Fantasia - Kinderspielzimmer
    3-12,
    Waves - Teen Center 13-17, Babysitter-service, Children's programs, Vdeo games, Children's Restaurant
  • VISA / MasterCard / American Express / Diner's Club / DiscoverCard / Travelers cheques
  • Souvenirshop / Shopping promenade / Boutique / Jeweler / Photo-Shop
  • Waterside (Main Restaurant) Included
    Osteria D'Ovinido (Italian Restaurant) Not included
    Umi Uma by Nobu Matsuhisa & Sushi Bar (Asian and oriental specialties) Not included
    Beefbar (Snacks) Not included
    Trident Grill (American) Included
    Scoops Ice Cream Bar (Icecream) Included
    The Marketplace (Buffet restaurant (daytime)) Included
    The Bistro (Café ) Included
    Palm Court (Afternoon tea) Included
    The Vintage Room (Wine restaurant) Included
  • Shore excursion office / Art lessons / Creative classes / W-LAN / Gentlemen host / Computer university / Smoking Lounge / Video arcade / Training/lifestyle Room / Studio / Ship photographer / Photo gallery / Travel agency / Ioning service / Conference center / Laundry / Library / Internet café
  • Running track / Spinning / Pilates / Cardio equipment / Fitness center / Fitness lessons / Paddle-tennis / Golf driving range net / Golf course / Volleyball / Table tennis / Tennis field / Shuffleboard / Putting green / Yoga
  • 1
  • Dance floor / stage / Entertainment electronics (video, radio, CD-DVD) / Shows / Bridge / Dance evenings / Onboard pianist / Karaoke / Workshops / Dance lessons / Bingo / Theme evenings / On-board programs / Presentations / Entertainment games / Live music / Cinema / Ballroom / Discotheque/night club / Casino / Theater
  • Crystal Life Spa
    / Aroma therapy / Hairdresser / Cosmetic treatments / Manicure/pedicure / Barber Shop / Massage / Wellness & spa area / Resting area / Sauna / Steam bath / Treatment rooms / Beauty salon
  • 2
  • Some services or facilities are extra charge!
Wellness
Duration
Price in USD**
Massage
from 50 minutes
from 132,00
Exotic treatments
from 50 minutes
from 171,00
Facial massage
from 20 minutes
from 79,00
Price in USD**
Cut
from 35,00
Washing & blow drying
from 45,00
Hair styling
from 40,00
Dyeing
from 65,00
Duration
Price in USD**
Personal Training
60 minutes
100,00
Yoga
45 minutes
11,00
Pilates
45 minutes
11,00
Price in USD**
Manicure
from 34,00
Pedicure
from 53,00
** Prices are subject to change at any time. 

Before the cruise

Aids for disabled people
For detailed information about the freedom of movement for disabled people and guests who require oxygen, please refer to the "Onboard Accessibility Guide". You can get this from the Passenger Services, the Onboard Guest Services or our staff.
Shore excursions
The cruise line has developed a wide selection of Crystal Adventures shore excursions to offer you a change to the life on board. You can choose between sightseeing, round flights and adventure programs. The activities range from walks of different lengths to bicycles or kayaks, in order to see the most interesting places in the best way.

A brochure with shore excursions that are possible on your cruise is available to you before departure. It is recommended that you first fully pay for your cruise, then sign up online and reserve the shore excursions on the website.

Tickets for the shore excursions that you have reserved will be brought to your cabin on embarkation day. Still available seats can also be booked on board at the Excursion Desk. Staff who are responsible for shore excursions can also provide you with informative TV reports about the ports you are visiting and the places of interest you can reach from there. In most ports, where the city cannot be reached on foot, the company provides free shuttle buses to the city center. This is a special service of Crystal Cruises, which cannot be guaranteed in any port. You will find the schedule in the daily newsletter Reflections.

More details about the Crystal Adventures shore program, especially information about insurance in case of accidents, injuries and thefts, please refer to the brochure about your special shore excursions.
Medical services
A trained doctor and nurse are available around the clock. Their services as well as certain medicines are available at reasonable prices on board. Guests who regularly need medication or certain dietary supplements should bring a sufficient amount of these remedies. Guests with severe medical disorders, guests who are unable to provide full self-care or require additional medical treatment during the cruise, or guests who may be at risk or represent a risk for other guests, must contact at least 30 days prior to the start of the cruise the Onboard Guest Services Department. Crystal Cruises reserves the right to refuse embarkation to guests who need unusual or unacceptable medical aid for existing illnesses without compensation or to disembark them in the course of the cruise. Disabled guests can book according to their needs appropriate cabins. Details can be found at your travel agency.

Guests who rely on oxygen
Please read the "Onboard Accessibility Guide" brochure, in which you will find all the details regarding the transportation and use of portable oxygen tanks or oxygen concentrators on ships. You can obtain this brochure upon request from our staff or on board from the Crystal Cruises Guest Services Department.

Requests for the use of oxygen devices must be made at least 30 days before departure at the Onboard Guest Services Dept. and are processed in the order of entry.
Gratuities
All gratuities are included in the price with Crystal Cruises. You are free to reward special services as you wish. 
Valuables
On the way to and from the ship, all personal and important items such as jewelery, medicines, tickets, passports and visas must be in your hand bag at all times and under your control.

Each cabin on board is equipped with a safe. As the responsibility for all personal belongings in your cabin is completely yours, the cruise line strongly recommends that you keep all valuables in your safe or in the free lockers at the reception.

During the cruise

Bars & lounges
The bars and lounges of the ships include the Avenue Saloon, The Bistro, Crystal Casino, Connoisseur Club, Crystal Cove, Galaxy Lounge, Palm Court, Pulse (Crystal Serenity Night Club) the Stardust Club (Crystal Serenity), the Starlight Club (Crystal Symphony), the Sunset Bar (Crystal Serenity) and the Trident Bar. Each place has its own style and atmosphere, as well as its own opening hours.

There is also a minibar in each cabin, where you can enjoy free mineral water and non-alcoholic drinks. Alcoholic drinks can be ordered via the room service in the cabin.

Only guests aged 18 and over are served wine and beer and only 21 liquors are available. If the ship is in American ports or in the three-mile zone, guests may be served alcohol only as of 21 years.
Library
The well-stocked library holds more than 2000 books, from classics to popular biographies and booklets to novels. In addition there is a large selection of magazines, films on DVD and board games. Everything can be borrowed free of charge for the length of your cruise.
Bridge games and classes
Trained ACBL instructors offer free classes and games on every cruise.
Business center
There are onboard meeting rooms, secretarial services and copies are available for a small fee. Downloading of e-mails and access to the internet is possible via Computer-University @ Sea. Around the clock there is also wireless access possible throughout the whole ship, unless the ship is just in a reception hole. Skype is not available.
Butler service
This service is available to guests in the categories SH, PH, SP, PS and CP. Tasks include packing and unpacking the suitcases, free ironing, shoe cleaning, dinner reservations at the specialty restaurants, shore excursions, the beauty salon and spa, and the arrangement of cocktail parties.
Casino
In the casino you can play Blackjack, Poker, Texas Hold'em, Craps, Roulette and slot machines. Mini-baccarat is possible upon request. Recently, you can use your credit card directly to pay for chips and game vouchers as part of your credit card policy. Please note that for some games cash is required instead of chips; more information on board.


Only guests over 21 years of age are allowed to enter the playing area or participate in onboard games (e.g. bingo). The casino is based on the rules of the US state of Nevada. For stays in the port, the casino is closed, likewise in some regions according to local regulations.
Computer-University@Sea
This service is available to you on any cruise. It offers e-mail, internet access, individual and group lessons on PCs and Macs and other courses. On each ship there are modern computer rooms with up-to-date Windows PCs. Details about the courses can be found in the daily newsletter Reflections.

Digital cameras
There are transfer devices for most standard cards. You can also edit your photos on a server and burn them onto a CD. The burning of the CD will be charged.

E-mails
Guest get their own e-mail address with their ticket. With this system you can receive and send mails up to 1 MB in size. The mails are immediately received or sent, except when the satellite reception is interrupted. Costs are charged for incoming and outgoing e-mails. An exact price list can be found on board.

Access your own e-mail
If your e-mail address is accessible via the Internet, you can also access it via the internet from the ship. If you are not sure, contact your provider in good time.

Internet access
All computers at the Computer University @ Sea have Internet access.

Free unlimited WiFi access
With wireless access to the Internet throughout the ship, you can bring your own laptop. Please register at Computer University @ Sea.

Laptop loans
Specially configured laptops can be hired for a fee. This will allow you to access the internet anywhere on the ship or reach your ship's e-mail address. You can get a price list on board.
 
Private computer lessons
Lessons can be arranged on board based on availability. A fee will be charged.
 
Technology concierge
The technology concierge helps guests better understand and use the technical equipment they own or want to buy. Please contact Computer University @ Sea.
 
Own laptop on board
There are several ways to use your own laptop on board:

• You can write e-mails and transfer them to a station at Computer University @ Sea via a USB flash drive.
• You can do computer exercises in your own environment and at your own pace.
• You can configure your laptop PC or Mac to have internet access in your cabin. There are fees for e-mails and internet usage. You will receive a current price list on board.

Please note: It is not possible to connect the laptop via cable to the telephone system and thus reach telephone numbers on land. Skype is not available on board.

Shopping on board
Aboard the Crystal ships there is a wide shopping street, the Avenue of the Stars, with jewelry shops, designer clothing, accessories and clothing for the cruise.

The offer often changes and often also offers products related to the region you are sailing through. The boutiques also occasionally offer special offers. At any time, there are numerous articles with the Crystal label, such as the popular Crystal Home Collection. There are also some duty-free goods, e.g. cosmetics and fragrances.

In accordance with the customs regulations, the shops are closed during the stay in the port.
Electricity
In your cabin you will find sockets for 110 Volt (American voltage) and 220 Volt (European voltage). In each cabin there is a hairdryer. For further questions regarding electrical equipment, please contact your stewardess.
Films
The Hollywood Theater, which is also equipped for the hearing-impaired, offers a selection of recent popular films. In addition, you can choose from over a thousand movies on DVD In English) and borrow them in your cabin.

News
As you relax at sea, you can stay in touch with the world events. The news programs of ESPN, MSNBC, CNBC, Sky News and Sky Sports News are broadcast around the clock in English in your cabin, while BBC, DW-TV (German), NHKC Japan can be received where a signal is available.

For a small amount, the cruise line also offers a locally printed newspaper according to the Newspaper Direct service. Upon arrival you will find details in your cabin. A selection of international newspapers can be accessed for free on your personal laptop or mobile phone via the "Press Reader" app.
Photos
The Crystal photo shop offers a wide range of photographic equipment and services. This includes the sale of cameras and accessories as well as the processing of digital photos. The professional photographers often go on shore excursions or take beautiful moments in the harbor, or they are on board and portray the guests at special events. These photos are exhibited and can be purchased at the photo store.


Crystal also offers its guests the opportunity to capture the memory of the cruise through an artistically designed photo book. For your Crystal CelebrationsTM album, the onboard photographer takes your picture around your Crystal Cruise. Details about the album and the prices can be found on board at the photo shop.
Luggage
Please make sure you have all luggage that needs to be checked in the evening before your disembarkation in front of your door so that it can be picked up and cleared by customs. The baggage items should be locked and contain no important documents such as passport, tickets or money. For your overnight stay as well as your personal belongings, valuables, medicines and ID cards, you should pack a small hand luggage. During the cruise, you can keep your empty luggage under the bed or leave it to your stewardess for storage.
Children activities, babysitting
During the summer vacation and during the whole summer the cruise line offers on both ships a program for children and youths between three and 17 years, each in their own rooms. Activities include: treasure hunts, reading stories and telling stories, modeshows, baking cookies, karaoke, movies, dancing, mini-Olympics, pool games, volleyball, boarding, water polo, swimming and evening pool parties.

On all voyages babysitting for children over one year is possible in your cabin for a fee. Please book appointments with the concierge at the reception if possible one day in advance. For safety reasons, the maximum number of children per babysitter is three. For children under one year or overnight babysitting is not possible.
Communication
Mail
With your travel documents, you will find a booklet with the addresses of embarkation and disembarkation ports to which mail can be sent to you. Outgoing mail can be handled on board. Please note long letter transit times in remote locations.

Phone
Aboard the ships, there is a high quality telephone system that allows you to make direct dial calls from your cabin via satellite *. The telephone number of the ship can also be found in your communication brochure. The calls are settled via your onboard account or a credit card. They are much more expensive than calls on land. Most ports have phone booths that you can use. According to an agreement with SeaMobileTM, you can also use mobile communication devices on the ship. With your own mobile phone and number you can reach numbers on the ship and on land or send SMS there. Also PDAs like Blackberry and others can be used. The costs will be charged as roaming charges through your monthly phone bill. Information about the amount of costs, additional costs and taxes can be obtained from your provider. If your tariff allows international calls, you do not need to make any further changes. All other information from your provider.

* The connection depends on the satellite availability and cannot be guaranteed.

E-mail
The Computer University @ Sea provides an e-mail service around the clock. Your personal e-mail address can be found on your ticket. This service is charged.

Fax
Faxes can be sent from the reception. Costs are calculated.

Internet access
See "Computer University @ Sea".

Satellite reception
All electronic communication to and from the ship is via satellite. Interruptions of the satellite signal may occur at any time. The cruise line regrets this and apologizes for it, but unfortunately cannot prevent it. Therefore, the cruise line cannot guarantee that the connections of telephones, television, internet, e-mail and fax are possible anytime, anywhere on the route.
The following destinations are particularly sensitive: Baltic Sea, North Cape and Antarctica.
Parties and special occasions
The bar manager will be happy to arrange a reception in one of the public rooms for a special occasion. He will present to you various arrangements, e.g. waiters, bar people, special hors d'oeuvres, invitation cards and floral decorations.
Pools and jacuzzis
Blinding clean pools and jacuzzies on board provide you with relaxation and opportunity to move during the cruise. You will be asked to help you maintain this cleanliness by following these rules:

  For the safety of all travelers, you will be asked not to bring any glasses near the pools; in the vicinity of the pools and jacuzzis drinks may only be filled in plastic containers.

According to the health regulations of the USA, children with diapers (also with swim diapers) and children who have not learned to use toilets may not be in the pools and jacuzzis.

Children aged 3 to 12 years must always be accompanied by a parent or supervisor.

Adolescents 13 to 17 years old can use the facilities without supervision.

There is no lifeguard or other official supervisory staff.
Smoking
The cruise line strives on board to meet the requirements of both smoking and non-smoking guests. Most areas of the ships are non-smoking areas, including the private verandas of the cabins and penthouses. Inside the ships smoking is only allowed in the Connossieur club. The open decks allow smoking in designated areas. Details upon request.

Pipes and cigars must not be smoked in the cabin, on verandas or in the hallways. Crystal Cruises asks its guests to respect the smoke restrictions that have been set up for the benefit of all guests on board.
Religion
Jewish and Catholic services are organized for the holidays and on most cruises. Confession-independent religious services take place on Sundays. For information please refer to the Reflections Daily Program.

Services
On board the staff are constantly striving to make your cruise easy. Often, you can also talk with some in your mother tongue.

Concierges
Concierges, which are members of the prestigious Union Internationale des Concierges d'Hòtels "Les Clefs d'Or", and the staff of the 24-hour reception will take care of all matters at any time.

Cruise Sales Consultant (booking consultant)
The sales representative on board can provide you with details of the itineraries and assist you in booking future cruises. All bookings on board will be forwarded to your travel agency and for most bookings you will receive a special boarding pass as well as a discount as a member of the Crystal Society.

Crystal Society Hostess
An employee of the bonus program Crystal Society welcomes the new guests on board and makes them acquainted with all advantages and possibilities of the Crystal family.
Restaurants
From breakfast for early risers to late evening long after dinner, the ships offer a tempting selection of different restaurants.
Crystal Cruises offers internationally inspired cuisine combined with classic French tradition. These include the "lighter fare" with low salt, low cholesterol, low carbohydrates and a vegetarian selection.

Waterside
The menu offers a substantial range of regional inspired cuisine combined with classic French tradition. At Waterside you have free choice of seating for breakfast, lunch and dinner with a large selection of 2-person tables.

Specialty restaurants
In addition, Crystal Cruises offers specialty restaurants to showcase a wider range of culinary options.
Prego, which is available on both Crystal Symphony and Crystal Serenity, specializes in the cuisine of various Italian regions.
Umi Uma & Sushi Bar is also available on both ships. World-famous chef Nobu Matsuhisa has brought together the finest Asian cuisine with the scents of the Orient.
Please reserve seats for these specialty restaurants, reservations will be considered upon receipt. You can also make reservations before the start of the journey. For multiple meals at the specialty restaurants, a fee may apply.

The Vintage Room
An innovative concept for fine dining and excellent wines: in The Vintage Room you will learn a great deal about wines in general and the outstanding selection of wines on board. During the day, wine tasting and seminars take place in this tasteful room and in the evenings guests can enjoy special wine dinners with the head sommelier. You can register online for both with the reservation system Priority Check-in and Planning (PCPC).

Market Place
Here you can sit for breakfast and lunch inside and outside and serve yourself at the buffet. For breakfast there are freshly made to order omelets, waffles and pancakes and a wide selection of other dishes. At lunchtime, salads, freshly prepared pasta, a good selection of soups, meat, fish and numerous desserts (including sugar-free) are offered.

The Bistro
This Parisian-style café is a popular meeting place. In a cozy environment, embellished by the paintings of Guy Buffet, you get for free espresso, caffe latte, cappuccino and a large selection of teas, upon request also a glass of wine. Light snacks are offered throughout the day, with fresh pies and fruit in the morning and cheese, meat, pies and more in the afternoon.

Trident Grill & Ice Cream Bar
The grill offers classic hamburgers, cheeseburgers, veggie burger, chickenburger, hot dogs and tuna melts. There are also wraps and pizzas. If you missed the breakfast, you can catch up here. The ice cream bar offers a wide selection of ice cream, non-fat, frozen yoghurts and sorbets with tempting sprinkles and freshly baked cookies.

Light food
On selected evenings, Market Place offers a special offer in a relaxed, outdoor atmosphere. Dress casually, reservations are not required.

Afternoon tea
Afternoon tea is a special event at Crystal Cruises, where sweets are served in the bright Palm Court. The Mozart tea will take you back to Vienna in the 18th century, when velvet and brocade costumes offer the finest cakes and pies from Austria. The tradition of the English Colonial Tea is also a priority; there are scones, sandwiches and selected sweets.

Hors d'oeuvres and cocktails
Every evening before dinner, hot and cold hors d'oeuvres and cocktails are offered in different locations.

Suite service
You can order food and drinks from the menu 24 hours a day in your cabin or suite. During the meal times you can also order from the menu of the "Waterside".
Beauty salon
The Crystal Salon & Spa, managed by an independent company, offers a wide range of services for ladies and gentlemen. These include hair cuts, styling,tinting, facial and skin treatments, teeth whitening, pedicures and manicures as well as the classic barber services for the man. The Crystal Salon & Spa is open during the cruise every day.
Spa and fitness amenities
Experience the profound and emotional world at the Crystal Spa, the first spa on the lake built according to the principles of Feng Shui. First, explore the luxurious area of the steam baths and saunas before you use one of the many therapies from all over the world.

From the fitness center and the exercise rooms you have a panoramic view of the sea. You can take part in trained spin, yoga and pilates exercises. Or just get some exercise on the new Kinesis machines. The premises are open daily and many spa treatments can already be booked from home online.

Fitness facilities include an outdoor saltwater pool, a hall/free-air pool (Crystal Serenity), a spacious promenade deck for jogging and walking, board tennis rooms, table tennis, driving range and putting greens for golf with devices from Taylor-Made® and shuffleboard courts.

Spa information: guests undergoing cancer treatment and who wish to book spa appointments must have official approval from their oncologist.
Language on board
The official language on board is English. An experienced international crew of more than 45 nations takes care of your well-being.

The hotel directors and chefs often come from Austria, Switzerland and Germany. A partly German-speaking staff does not cause any language problems. At the reception you will always find a person who speaks German. Important information about the lifesaving exercise can be found on your TV in German at any time. At least one German TV station is available (satellite contact required).
Daily programs
The daily newsletter Reflections is delivered to your cabin every evening so you can plan the next day. In it you will find the activities on board, an exact schedule of events, opening hours and important messages. It also contains interesting articles on ports, portraits of officers, employees, entertainers, in addition the Crystal Visions teaching program, information on cruises and general information.


Dancing & dance classes
Dancing and dance classes
On the ships of Crystal Cruises you will find plenty of opportunities and places to dance, each with their own style and ambience. At Stardust Club (Crystal Serenity), Starlite Club (Crystal Symphony) and Palm Court, you can dance almost every night before and after dinner. In the Pulse (Crystal Serenity) and Luxe (Crystal Symphony), DJs are set up late into the night, from whom you can also ask for your favorite song.

On all cruises professional dance instructors offer lessons in the most popular dances and the distinguished gentlemen of the Ambassador Hosts are waiting to lead ladies to the dance floor.

Dance partner "Ambassador Hosts"
On each cruise there are some carefully selected gentlemen on board, who have a similar background to most guests. These cultured, well-traveled gentlemen are also available as dance partners.
Entertainment
Shows
In the Galaxy Lounge excellent shows and many other stage performances find their way onto the stage. This was specially built so that you can see well from any seat. It also has state-of-the-art lighting and public address systems. Each broadway show features a combination of song and dance performed by great musical talents.


Cabaret
In the cabaret, entertainers, singers, comedians and artists perform with various instruments.
 
Music and dance
Before and after dinner, musical entertainment and dancing are offered at various locations of the ships. Depending on the lounge, you will find classical music or dance music. During the afternoon tea and on other occasions the string quartet plays serenades and classical melodies.

Piano bars
Light piano music sounds in the afternoon and at the cocktail hour in the Crystal Cove. Also in the popular Avenue Saloon a pianist plays well-known melodies.
Lectures, further education
The popular training and learning program is offered on every voyage and offers lectures on contemporary events, culture, art and history depending on the destination. At the Creative Learning Institute, you can expand your knowledge in various areas, for example, free of charge in interactive courses, e.g. Arts & Entertainment, Business & Technology (including Computer University @ Sea), lifestyle, wellness, as well as cooking and wines. ACBL instructors offer bridge courses at different levels, dance instructors show you their tricks and new dance steps and on most voyages there is a PGA-Pro on board who can improve your golf game.
Currency, bank account
If you have not already registered online, a copy of your credit card with your signature will be printed at the reception upon embarkation. Basically, you can settle the expenses on board in bar, with traveler's checks or the following credit cards: MasterCard, Visa, American Express, Diners Club, Discover Card and JTB. Private checks can only be redeemed if they are drawn to an American bank. Thus you can get up to 1000 dollars in 24 hours and up to 4000 dollars during the cruise. With traveler's checks you can draw up to 1,000 US $ every day. Payments by credit card and personal checks are subject to bank credit. In some ports an exchange in the local currency is offered on board.

Please note: If they are not redeemed on board, some vouchers cannot be exchanged in cash and expire.
Laundry, dry cleaning
There is a complete range of washing, cleaning and ironing. It is best to contact your stewardess or your butler. The costs will be billed via your onboard account. For guests in the categories PH, PS and CP ironing is free of charge. In addition to washing machines, you will also find laundry detergents, fabric softeners, dryers, irons and ironing boards in the free washing machines on decks 8, 9 and 10 on the Crystal Symphony as well as 7, 8, 9, 10 and 11 on Crystal Serenity.

Documents and papers

Pass
All guests must be able to identify themselves. The passport must be valid for six months more after the end of the cruise and should have at least four blank sides for an international cruise. The guests themselves are responsible for having all necessary documents available in time before the cruise. If that is not the case, they can be prevented by the border authorities or customs authorities from entering a country. On most cruises, the passports must be collected for the length of the journey, so that appropriate checks can be carried out in each port -of-call.
Visa regulations
The visa regulations vary from country to country. You can get up-to-date information about the embassies and consulates of your country in the countries where you travel to. Upon request, we will provide you with information on all countries in which the ship docks, because no matter whether you go ashore or not, appropriate visas must be obtained. Regardless of how long the ship stays in a port, the immigration authorities in each port check all passengers. It is your responsibility to obtain the necessary visas. If they are not available, entry or onward travel can be prohibited.

Reviews and experiences with Crystal Cruises: Crystal Serenity

Overall rating

4.5 / 5 Very good

Kreuzfahrt- und Schiffsbewertung

4.3 / 5 Good Travel route
4.7 / 5 Very good Ship
4.7 / 5 Very good Cabin
4.8 / 5 Very good Restaurant / food
3.8 / 5 Good Entertainment / Sports / Wellness
4.5 / 5 Very good Service on board

Cruise Reviews

Travel dateRatingCabinAgeTraveled asRecommendation
Travel date
24.09.2019
Rating
4.0 / 5
Cabin
Balkon
Age
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
19.07.2015
Rating
4.5 / 5
Cabin
Balkon
Age
65-70
Traveled as
Paar
Next­recommendation
Yes
Reading on boar
Travel date
23.12.2014
Rating
4.8 / 5
Cabin
Balkon
Age
45-50
Traveled as
Single
Next­recommendation
Yes
Reading on boar
Travel date
09.12.2011
Rating
5.0 / 5
Cabin
Age
60-65 Jahre
Traveled as
Paar
Next­recommendation
Yes
Reading on boar

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Ladeanimation eines Schiffs auf sich bewegenden Wellen
Outside Cabin
per person from
€ 4.400,-
Balcony Cabin
per person from
€ 4.600,-
Suite
per person from
€ 4.700,-
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Availability & booking
Tested for you
Elena Shnayder
Deutsch Englisch
Elena Shnayder
T: +49 (0) 6024-6718 0
F: +49 (0) 6024-6718 27

Alternative dates

Prices per person for occupancy with 2 persons per cabin, except otherwise stated. Before sending the request respectively the booking the price of the cabin (including possibly booked additional services) is shown. The crossed out prices are (former) catalog prices of the operator to which the calculated discount refers. Errors and omissions excepted. The regulations and general terms and conditions (GTC) of the respective organizer apply. The "steering wheels" are not an official classification, but recommendations of the cruise lines as well as subjective assessments of customers and employees.
Our Steering Wheels
Es gibt keine weltweit gültigen Kriterien, nach denen Kreuzfahrt Schiffe bewertet werden. Unsere Bewertungen setzen sich zusammen aus den Meinungen unserer Kunden, Empfehlungen der Reedereien und subjektiven Einschätzungen unserer Kreuzfahrt Spezialisten – schließlich kennt unser Team viele Schiffe persönlich!
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Partner
golfurlaub.com JT Just Travel

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